AlgoSoftware

    Privacy Policy

    Introduction

    Welcome to Algosoftware DMCC ("we," "us," or "our"). We are a software development company specializing in gaming AI solutions, committed to protecting the privacy of our users ("you"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our products, including Flop Hero.

    We are dedicated to processing your personal data in compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), the General Data Protection Regulation (GDPR), and other applicable data protection laws. By using our services, you agree to the collection and use of information in accordance with this policy.

    Data Controller

    The data controller responsible for your personal information is

    Algosoftware DMCC306, Fortune Executive Tower Cluster T, Jumeirah Lakes Towers Dubai, United Arab Emirates P.O. Box: 487005

    For any privacy-related questions, you can contact us at hello@algosoftware.io

    Information We Collect

    We may collect various types of information in connection with the services we provide, including:

    • Personal Identification Information: Name, email address, phone number, and other contact details you provide when you register for an account, contact us for support, or subscribe to our newsletter.
    • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our services.
    • Usage Data: Information about how you use our website, products, and services, such as game-play data, performance analytics, and feature usage.
    • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

    How We Use Your Information

    We use the information we collect for various purposes, including:

    • To provide, operate, and maintain our services.
    • To improve, personalize, and expand our services.
    • To understand and analyze how you use our services.
    • To develop new products, services, features, and functionality.
    • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
    • To process your transactions.
    • To find and prevent fraud and for other security purposes.
    • For compliance purposes, including enforcing our terms of service, or other legal rights.

    How We Share Your Information

    We process your personal data based on the following legal grounds:

    • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
    • Contract: We may process your data when it is necessary for the performance of a contract to which you are a party or in order to take steps at your request before entering into such a contract.
    • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
    • Legal Obligation: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

    Data Sharing and Disclosure

    We do not sell your personal information. We may share your information with the following categories of third parties:

    • Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
    • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
    • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
    • Legal Authorities: We may disclose your information to law enforcement agencies, public authorities, or other organizations if legally required to do so.

    International Data Transfers

    Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. As a company based in the UAE, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

    Data Security

    We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

    Data Retention

    We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

    Your Rights

    Under data protection laws, you have rights including:

    • Right to Access: You have the right to request copies of your personal data.
    • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
    • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
    • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
    • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
    • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

    To exercise these rights, please contact us at our provided contact information.

    Children's Privacy

    Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

    Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

    Contact Us

    If you have any questions about this Privacy Policy, you can contact us:

    • By email: operations@algosoftware.io
    • By visiting this page on our website: Contact Us
    • By mail: 306, Fortune Executive Tower, Cluster T, Jumeirah Lakes Towers, Dubai, United Arab Emirates, P.O. Box: 487005